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Clients from Hell

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After 6 months of delays and scope changes from the client, they demand a last-minute phone meeting...

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Lenigrast

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After 6 months of delays and scope changes from the client, they demand a last-minute phone meeting for 8AM on a Friday.

Client: I’m not sure how to say this, but… you’ve been slow getting this done; we’re more than a little disappointed. The website is taking way too long and it needs to be done by the end of the month (which was a week away). 

Me: We can do that. We’re just waiting on a deliverable from you, and then we can turn it around no problem.

Client: Oh! Well if we have that early next week, how soon can it be done?

Me: Probably by the next Monday, assuming there are no other changes.

Client: We’ll get this done and have it to you by Tuesday.

Me: Great, we’re looking forward to getting this finalized for you.

This conversation happened 5 weeks ago. I received the deliverable from them yesterday.

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Source: Clients from Hell

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