This was a few years ago when I worked as a Systems Administrator for a medium sized start-up. The non-IT staff, despite multiple explanations about what it is we did, somehow had the impression that we were little more than faceless flunkies. This is how our daily interactions with the non-IT staff went.
Client 1: (to my boss, the IT director as he was walking by) Excuse me, my trash can needs to be emptied.
Client 2: Hey, can you get the lights above my cubicle fixed? One of them is out.
Client 3: (via text message on a weekend) The toilet is clogged. Can I get a fix.
Client 4: (pokes head out of cubicle as I’m walking by with my hands full of equipment) Excuse me, the coffee pot is empty, could you like, take care of that? Thanks!
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