A client wanted a major feature added to their application. Their deadline was months away so I had plenty of time to work with them. I emailed them immediately:
Me: Can you give me the following technical details so I can get started?
Nothing. I follow up a few more times the next few days. Still nothing, so I continue to follow up at least once a week, for a few months.
Finally, approaching their deadline, they email asking how the project is going. I respond I need that meeting for the technical details. They send me a meeting request.
The meeting was them immediately chewing me out for several minutes for not starting the project after several months. I grin and bear it.
But now, finally, I’m in the room with them. There’s no reason to wait to give me the info I need to get started. I ask them for it, in person.
Client: (interrupting) Whoa whoa whoa, why are you asking me that technical stuff? I don’t know that.