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Clients from Hell

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A client wanted a major feature added to their application. Their deadline was months away so I had...

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Lenigrast

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A client wanted a major feature added to their application. Their deadline was months away so I had plenty of time to work with them. I emailed them immediately:

Me: Can you give me the following technical details so I can get started?

Nothing.  I follow up a few more times the next few days. Still nothing, so I continue to follow up at least once a week, for a few months.

Finally, approaching their deadline, they email asking how the project is going.  I respond I need that meeting for the technical details.  They send me a meeting request.

The meeting was them immediately chewing me out for several minutes for not starting the project after several months.  I grin and bear it.

But now, finally, I’m in the room with them. There’s no reason to wait to give me the info I need to get started. I ask them for it, in person.

Client: (interrupting) Whoa whoa whoa, why are you asking me that technical stuff? I don’t know that.


Source: Clients from Hell

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