Client: I’m marketing a new phone screen protector, and I need very special packaging designed.
Me: Okay. What did you have in mind?
Client: I have something in mind, and it’s special.
Me: …Okay. Well, send me the details, and maybe some samples that point to what you want out of the design.
Client: Okay, great.
The next day:
Client: Have you started?
Me: Um, no. I’m waiting on samples those samples and that info from you. I don’t even know the product’s name yet.
Client: Great! I’ll be waiting.