I’m a freelance concept artist, working primarily in character design for video games, animation, campaign books etc.
One of my long time clients referred me to a ‘buddy’ of his to help do the initial character design work for his upcoming table top game.
I asked for the usual: written descriptions of the characters, requested style, etc. Once I had all that, I got to work.
I went through the whole approval process, and things were going well. I sent the final PSD over, as well as my invoice.
Client: Why are you invoicing me?
Me: For the work I did. Like in the contract you signed.
Client: But you’re charging me for “design.” I provided you the descriptions!
Me: You provided me a rough idea of what you wanted the character to look like, but I had to actually design the characters.
Client: I still don’t know why I have to pay to have someone create MY ideas!