Client: I think I have a virus on my computer, could you check it out for me?
Me: Sure, that’s not a problem. The diagnosis is $10 and the virus removal is $50, should you need it.
Client: That’s fine, I just need it done as quickly as possible.
The client hands over the computer and I find that it does have viruses, so I inform the client and get the go ahead to clean the viruses. After the work is done I called the client to let them know.
Me: Your computer is ready.
Client: So I won’t get any more viruses?
Me: You still can, so you’ll need to be wary of ads and such, but the viruses that were on the computer are gone now.
Client: How much would it be for you to go through and remove all the viruses I will get later on?