Client: Whenever I open my web browser, it closes all my other programs! I can’t work like this!
Me: Huh! That’s weird. Can you show me what it does?
The client turned to their PC. They had a few spreadsheets and the mail client open.
Client: Ok, so I open this…
They open the web browser.
Client: SEE? All my work is gone! I can’t keep working like this”
So I minimized the browser window. All fixed.