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Clients from Hell

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I was designing cards to be inserted into a promotional binder for a client. They told me that they...

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Lenigrast

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I was designing cards to be inserted into a promotional binder for a client. They told me that they wanted the cards to “look like their business cards.” I used the business cards as a template for style, and designed something that fit the purpose they needed.

A week later, they got back to me.

Client: No, not like that. The logo needs to be red on a white background not white on a red background.

Me: Sure thing!

I turn it around instantly, since it’s a relatively easy fix. They take another week to get back to me.

Client: No. We want it to be this exact image that we are sending now with a red background and a bunch of circles around the logo.

Me: It doesn’t match our printing dimensions so we are going to have to move the text in order to fit it.

Client: No. We want it to be this EXACTLY.

Me: …Okay.

Client: Are you going to make it EXACTLY? This is important to us. It has to be EXACT.

The “exact” design was a garbage fire – completely unsuitable for the dimensions they were printing with material cut off on either side. I tried designing something that looked like what they gave me but fit in the new area.

I’ve preserved the exact wording of their response.

Client: No. We need this centered so that the same amount cropped off with the whole punch will be there on the other side. 

I give up. The design is centered. Crucial material hangs off the side. They’re happy. I will never smile again.


Source: Clients from Hell

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