I work at a small print company in our state’s capital city. A new governor was recently elected, and one of our clients needed certificates printed for new government employees.
Client: I need certificates printed for our organization. Here is the spreadsheet of names and a JPG of our president’s signature to add at the bottom right. We also need the governor’s signature on these, do you have their signature?
Me: Sure, I’ll get these set up right away and, no, we do not have the governor’s signature.
Client: Can you ask your managers to look into obtaining it?
Me: We’re a small print company with no governmental associations. We do not have any way of obtaining the governor’s signature. You’ll have to look into getting that yourself.
After we sent the proofs:
Client: These proofs look good except they’re missing the governor’s signature.
Me: Correct, I do not have, nor am I able to get the governor’s signature. Do you want me to print these as is or hold the order until you can get the signature?
Client: OK, I’ll get back to you on that.
Three weeks later:
Client: Hey, I’m ready to get those certificates printed. Were you able to get the new governor’s signature?