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Clients from Hell

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I was working with a client who was very busy and never signed off on anything, to the point where I...

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Lenigrast

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I was working with a client who was very busy and never signed off on anything, to the point where I started to believe he was actively sabotaging my abilities to do work.

I’d drafted a simple email for his company reaching out to their user base and reminding them of my clients’ services. I asked him for feedback and didn’t receive any for over four weeks.

Finally I got so fed up I hit “send” on the email.

Initially, the client was mad that I sent it without his (very late) feedback, but soon changed his tune:

Client: (happily) I just got an enquiry from that email! I guess it worked!

“Great,” I thought. “Maybe now you’ll start to trust me.”

The next week, I gave him a leaflet for approval.

Client: 
I’m not sure when I’ll be able to take a look at this. I still haven’t had time to look at those email proofs. I’m not sure I like the format.

He was talking about the email I’d already sent out. That had gotten him an enquiry. It was still sitting on his to-do list, over five weeks after I’d sent it to him.


Source: Clients from Hell

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