Client: I have no power in my office. What do I do?
Me: Well, they cleaned the carpets last night. Maybe they tripped the breaker. Let me go look.
I go and discover the breaker was indeed tripped. I reset it.
Me: OK. Try now.
Client: Nope. Nothing is working still.
Me: Weird. Let me take a look.
Sure enough, nothing will turn on.
Me: Hmm. Maybe the surge protector got turned off or something.
Client: That’s probably what it is. I unplugged everything when I discovered there was no power. Do I need to plug everything back in?