I was working on a newsletter that’s been around for nearly 100 years and hasn’t changed its formatting in that time. 

Client: The text looks small.

Again, the format has changed in nearly 100 years. To humor him, I zoomed in.

Me: How does that look?

Client: Maybe a bit bigger. 

I zoom in more.

Me: How about now? 

He actually held a ruler up against the screen.

Client: That’s perfect, thanks. 

Source: Clients from Hell