I had a dream client. We worked together for over 20 years without any contract, he would pay within an hour of being invoiced and never questioned an invoice.
While he was on holiday his second in command sent me a job request:
Client: Would you like to do this billboard for me?
It took a bunch of work because I’d never worked with the second in command before and didn’t’ know his style of communication. Eventually, after many tweaks, I got it right and he was happy with it.
I sent an invoice to my usual client at the company… who had no idea what I was charging for. It turns out his second in command had jumped ship, taking the billboard client, and my work, with him.
When I finally caught up with this other guy I tried to invoice him, but he refused to pay.
Client: Hey now – I asked if you’d like to do it. I didn’t say it was a job.