I’m a co-chef for a restaurant that does catering. The other day I got a call from a client we’ve worked for in the past.
Client: Hi! Just checking in that everything is underway for this dinner tomorrow.
Me: That’s weird… We don’t currently have any events scheduled for you. Are you sure you booked us?
Client: We didn’t call, but you guys do this for us every year! What’s the problem?
Me: You still need to TELL us you’re hiring us. In previous years you gave us three weeks notice so we could prepare a menu and get everything together.
Client: Why are you making this so hard? Just, do what you did last year.
Me: That menu took four days to prepare.
Client: Whatever! Just do it!
We ended up catering to them in a crunch. We all had to work a bunch of overtime to finish it.
When it came time to pay, surprise surprise, the event organizer was surprised at the amount of our bill.