Client: The logo on the left side needs to be changed out using the one in the attached file.
The attached files is an .RTF document. Text only.
Me: So, by “logo” do you mean [name] typed in Papyrus?
Client: Nope, there was a logo on there. I will resend, maybe someone else’s computer can open it right. I know we have used this in the past from this file.
I sincerely doubt that’s true.