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Clients from Hell

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I work as a video producer for an online continuing education company. One of our clients is an oral...

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Lenigrast

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I work as a video producer for an online continuing education company. One of our clients is an oral surgeon who hired us to produce about 12 hours of video and build his course on our management system. Each course has a quiz attached to it, which the students must pass in order to certify.

The oral surgeon, a fairly senile man in his 70’s who has been extremely nit-picky with my edits over the past 12 months, sent me all the quiz questions for the course. Unfortunately, he did not indicate which answers were correct.

Me: Thanks for the quiz questions, but these documents don’t indicate correct answers anywhere that I can see. Could you send me the quizzes again with the correct answers highlighted?

Client: I really shouldn’t have to tell you the answers. This is basic stuff. You filmed all of my lectures, it’s all in there.

Me: I’m sorry but it would save you a lot of money to just highlight the correct answers rather than have me spend an extra dozen hours scouring through your lecture videos for the answers.

Client: The fact that you have personally sat through $8,000 worth of my educational lecture material and learned nothing is idiotic. Any beginning dental student would know this stuff without even studying. 

Unfortunately, my boss is even more of an idiot than my client, and I was asked to oblige the client’s demand.


Source: Clients from Hell

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