The client has his site hosted by [Provider X]. This provider is known for issues with, namely, emails. In this case, sent messages never got delivered, and incoming was basically just junk mail. I’m talking 100+ spam messages daily.
Also good to point out, this client knows all too well this I freelance on my personal time, outside of my day job.
Client: So can you fix this?
Me: Sure, let me take a look.
After finding out the issue was in fact with [Provider X], I began setting up his email accounts with Gmail. Quick preliminary tests worked, confirming the issue.
Note that the importing of 6 months worth of emails (roughly 2000 messages) took all of 4.5 hours.
I requested the existing password to an account to import another email account but didn’t receive it. Until…
Client: I couldn’t access all my emails so I reverted to [Provider X] until I could get everything working seamlessly.
So here I am sitting here asking myself how much I like my job.