I once freelanced at a small design
agency for a couple of weeks. Aside from the boss being awful, she was also
adamant that she knew more about design than I did. The project was a range of packaging
that had to be updated.
Me: I’m sorry, but I can’t work with this Photoshop file. The artwork needs to be in multiple layers like the rest of the artwork I received. I’m afraid the previous agency must have flattened this one.
that’s all they had, so you’re just going to have to unflatten it.
Me: I can’t just unflatten the artwork. All those layers have been pressed into one and saved as one flat image. There’s no longer any memory of the artwork that’s hidden under the other visible layers.
Client: Are you sure you’re a designer? There has to be a way to unflatten the artwork.
I tried my best to demonstrate what I meant using the old “object over a piece of paper” trick but she refused to even listen to me.
Client: I don’t care what you think you know. Somebody must have a program that can unflatten images. Call our printer and ask him.
Yes. She actually made me call our printing company to ask them for a program that could “unflatten flattened artwork,” standing over me while I did it.
I was mortified.