I met with a client who wanted me to produce three promotional videos for them. Even though we went over about 15 examples at different price points (various numbers of cameras, sound equipment, etc) and they clearly WANTED the highest quality, they asked for the cheapest option.

Fast forward three months later: I’ve delivered the videos but have not received payment. I call to chase overdue payment. I’m told they won’t be paying because they had better videos made by another agency at six times the price.

Needless to say we started court proceedings as we had a signed contract and they paid up before it got to court.

They whined that they didn’t feel they need to pay because they didn’t use them.

Source: Clients from Hell