I work for a company that does web design and development. We also offer email domains for our clients, so sometimes we have to do password resets.
Client: I forgot my password, do you think you can help me out?
Me: Sure, what’s the domain name of your website and email?
He gives me the information and I reset his password.
Me: Okay great, I went ahead and reset your password to: ********** as a temp. Please be sure to change the password to something more to your liking when you are able.
Client: Okay great!
A few minutes later:
Client: I still can’t log into my computer.
Me: I’m sorry?
Client: The password you reset it to doesn’t work, I still can’t log into my computer.
Me: Oh… well, that’s not really what we do for you.
Client: Please help!