I’m a student designer close to finishing my degree. Sometimes I take on commissions to build my portfolio or make a little money on the side. This was one unpaid commission that I found particularly frustrating.
Client: We need a cover design for our booklet, and some kind of design to unify the pages.
Me: Sure! I just need the size of the document, how many pages, the copy that you will be putting on the front cover, and any examples you can give of what your company is looking for graphically.
Client: Perfect, the booklet should be regular size and I’d say a couple pages or so.
Me: Um, that’s not particularly helpful, regular size as in standard 8.5 X 11? And how many pages is a couple?
I got several emails about meetings to “check on my progress” but they didn’t answer my questions at all.
After several weeks of me reminding them to give me some specifications, they finally gave me the dimensions and the number of pages they needed, but nothing about what they wanted it to look like.
Client: I’m sure you can figure it out, I trust you.