A client contacted me to add a copious amount of information to their existing engineering-heavy-informational website. He sent many PDF files which he wanted converted to webpages. It was boring work, but completed in a timely manner. A few days later, received a very angry phone call…
Client: You’ve ruined our website!
Me: What seems to be the problem?
Client: I have clients and vendors calling constantly telling me what’s wrong with our website!
Me: Could you tell me what’s wrong with your website?
Client: Our name is wrong all over the site!
Me: I’m looking at your site now and it looks fine.
Client: Look at our name! The registered mark is all wrong!
It turns out when doing a copy-paste of all the new text, I did not convert the ® to a superscript ® in four locations out of many. Hardly “ruined.”
I really doubt he had clients and vendors calling to tell him that.