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Clients from Hell

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I work as an Account Manager for a web design company that specifically makes websites for car...

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Lenigrast

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I work as an Account Manager for a web design company that specifically makes websites for car dealerships. A client was unsatisfied with how his inventory was being displayed. 

Client: I would like to make a couple adjustments to how my inventory and prices are displayed on our search results pages. Can I send you some screen caps of my notes?

Me: Sure, screenshots would be actually be a great help.

I received an email from the client with a single word document. Using a smart phone, the client took pictures of his website, monitor and all, blew them up, printed out the pictures, wrote his notes on the printed pages, took photos of the printed pages with notes using a smartphone, and copied those photos from his phone to word. Everything was too blurry to read, and the whole process must have taken him over an hour. 


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