A friend and I were doing a mural project for a client who was pretty iffy on the designs we showed her. We were designing a painting for the door to her office. We kept trying to get her to tell us what she wanted, but we hardly got anything out of her. The final design she wanted to include muted, earth-tone colors, and nature.
Client: You just do what feels right, okay? You’re the artists, and you have similar ideas and styles, just work together.
The next thing I know, I’m getting both an e-mail and a personal meeting with my boss and partner. It turns out that the client went crying to my boss about how we “hadn’t listened” to her about her design plans. Funny thing is that we needed to get the design approved three times before starting on the final project, and she had already approved us twice.