Clients from Hell

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Client: For every finding, you need to include at least three verbatim quotes for illustration.Me:...

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Lenigrast

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Client: For every finding, you need to include at least three verbatim quotes for illustration.

Me: There is not enough space, the report will run into hundreds of pages.

Client: Well, I didn’t mean literally at least three quotes, I meant if suitable three quotes”

Me: Ok, then we won’t follow the three quotes requirement, and include three only if there is space.

Client: No, you still need to provide a minimum of three quotes.

Me: Do you need a minimum of three quotes or no minimum? We’re happy to follow your requirements, whatever you think is the best way.

Client: How do I know? You’re the expert, this is just a recommendation!



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