I was working with two clients: a man and his granddaughter. I was rebuilding his website and online store, while his granddaughter acted as a technology translator and go between. The grandfather had ranted to me numerous times that Millennials are ruining everything because they’re so ungrateful, spoiled, rude, and demanding. His granddaughter is a recently licensed chemical engineer and I’m rebuilding his precious site. He seemed oblivious both she and I are Millennials.
We had a meeting arranged for the afternoon, but unfortunately I developed a cluster migraine around lunch. I don’t know how much you know about those, but there is no carrying on when you have one. I sent an email to both the grandfather and granddaughter explaining why I had to cancel.
I received two very different responses.
Granddaughter: It’s ok! Migraines run in my family, too. We completely understand. Feel better soon!
Grandfather: UNACCEPTABLE THIS IS COMPLETELY UNPROFESSIONAL OF YOU TO CANCEL LIKE THIS I SHOULD FIND SOMEBODY ELSE TO BUILD MY SITE THIS IS SO TYPICAL OF A MILLENNIAL I SHOULD HAVE SEEN IT COMING YOU’RE USELESS AND I DEMAND A REFUND.
Yes sir, the Millennials sure are the rude and demanding ones.