Clients from Hell

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I’m a freelance designer, working on a local businessman’s website.  The client wanted 4 or 5 pages...

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Lenigrast

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I’m a freelance designer, working on a local businessman’s website.  The client wanted 4 or 5 pages on the site, but never specified what he wanted on each page other than a title.

Me: In terms of design, I think I’ve finished everything you’ve asked me to do. Go ahead and take a look at what I’ve uploaded and let me know if you need any final tweaks before we wrap things up.

Client: Well I looked at it, but there’s no text on any of the pages!

Me: That’s right - you didn’t give me any content to put on the site. You wanted to do that yourself, remember?

Client: Well it needs something on there! Just write some stuff about my business!

Me: I’d be happy to add text for you, but you need to tell me what you’d like me to write.  I don’t know anything about your business other than that you repair HVAC units.

Client: I don’t know, just like…  stuff about my business. 

Me: Okay… how long have you been in business?  Are you insured, licensed, bonded, or registered with the Better Business Bureau?  Do you have a business address or a PO Box number or anything you can tell me about to add to the site?  What kinds of units do you have experience repairing?  Are you trying to reach a residential crowd, or a commercial one, or both?  

Client: I don’t want to give out any of that information.  I accept credit card payments though!


> Want to know if freelancing is for you?


Source: Clients from Hell


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