A while back I ran a design and repro bureau. A new client wanted a newsletter she had “designed” printed. She submitted the file, I ran the job, and offered to drop the finished printwork off at her house.
Client: I’m not paying for this. It looks AWFUL.
Me: What’s the problem?
Client: The colours are wrong - don’t you ever calibrate your equipment?
Me: I calibrate every week, sometimes more.
Client: Well I’m not paying. It’s rubbish.
To make a long and painful story short, eventually she ended up in front of my Mac. She brought up the Photoshop image on the newsletter cover.
Client: It needs more red.
She then started to alter the monitor controls, increasing the red balance.
Absolutely true story.