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Clients from Hell

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I picked up a call for a colleague working from home. The caller did not introduce himself.Client:...

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Lenigrast

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I picked up a call for a colleague working from home. The caller did not introduce himself.

Client: Hi, can I talk to [name], please?

Me: She’s working from home today, you can reach her via email.

Client: Oh. Do you have her phone number, then?

Me: Sorry, I would rather not give out her personal number.

Client: Oh, sure… It’s about an estimate request, I really need to talk to her.

Me: Yes, she can be reached via email.

Client: Does she have a mobile number?

Me: Again, I really don’t want to give out her personal number to just anyone.

Client: Listen, I have three pretty big jobs running with you at the moment. I need to talk to [name]. 

Me: I understand that, so if you could please just contact her via email. If she’s willing to give you her number, great, but that’s not a call I’m willing to make.

Client: You know what, it’s okay. I’ll drop her an email.

And with that he hung up. He did not then drop my colleague an email.


> Want to know if freelancing is for you?


Source: Clients from Hell

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