I was working on a site for a client that was eventually going to sell hand-made crafts, but initially just wanted something to showcase her work.
I produced a really nice page for each of her products, and a gallery side-bar that opened into a slideshow.
Me: Hey! Give me a call and we’ll hash out the fine details and fix anything that’s in error. I’ve added some filler text but we’ll replace that soon enough. I also added the events listing you gave me.
Client: It looks good. I noticed an extra apostrophe somewhere, so maybe fix that. Other than that, I think it’s fine. I’ll give you some updates on the text later.
She then took up the rest of the meeting complaining about non-site related issues. I did some editing, fixed the extra apostrophe, and thought we were golden.
A week and a half later, I got this text:
Client: Do not do anything else to the website. I got booted from a vending spot because you listed the event before the coordinator OKed it and I have people complaining about the FALSE INFORMATION that YOU PUT UP.
Me: You mean… the stuff that you went over and said was fine for now? That information?
She still owes me hosting fees and is claiming they should be deducted because of “potential income loss.”