A friend referred a band to me who wanted a logo designed for them.
Client: Hello, we were told that you’re a designer and you can do logos?
Me: Yep. Here are some samples of past work and these are my terms of service and hourly rate.
Client: These are great! Ok, we’d like to hire you for this.
They described what they wanted, and I agreed to get them some concepts within a week.
Six days later, I emailed them three concepts.
Me: let me know which one you like best and then we can move on to colors and a final version.
A couple weeks pass; no reply. I start to get antsy. I think maybe they’re busy with shows, so I send a reminder:
Me: Hey there, haven’t heard back from you yet, just let me know when you can what concept you like best and then we can move forward with it.
A couple days later, I get this reply from them:
Client: We are very disappointed with this. We hired you for a finished logo and then all we get is these sketches which aren’t even good, and have to wait a month too. Forget about this, we’re going to find someone who can give us what we want.
Me: Sorry, I’m not sure what you mean? I need your approval on concepts before I create a finished product for you.
They never replied. Or paid me.