Client: Could you please update my website’s design? I also need an easier way to add content.
Me: No problem, I just need access to your old site’s FTP server and high res pictures for use on the site.
Two weeks pass without any response.
Me: Hey, I still need that info. In the meantime, should I design a mock-up for your approval?
I present a design for the website. It is turned down. I redesign it according to their criticisms and even design a backend CMS.
Client: The CMS is good, but the design has no “POP.” Look at my old site – the pictures really draw you in.
Me: Well, I didn’t add any pictures because you didn’t send me any. Also, I wanted an okay on the basic design before incorporating any of your content.
Client: That’s the other thing! There’s no content in your design! I really don’t see why yours would be any better than what I have now.
For the record, his website was a Joomla template from 2006.
I am no longer working with this client.