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Clients from Hell

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I’m an IT freelancer with cerebral palsy. I repair most things but don’t offer micro soldering as I...

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AghBlaghFak

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I’m an IT freelancer with cerebral palsy. I repair most things but don’t offer micro soldering as I find I’m too shaky for that. Most people understand the limitation. 

Client: I’ve got a tablet that needs a new charging port.

I had a look - definitely required micro-soldering. 

Me: I’m sorry, I don’t offer this service. But here are two other shops that I can personally recommend. 

Client: You can’t do this? Then why do you even run IT repair at all?

Me: I’m not comfortable doing this work, sorry. I’ve sent other people to those other shops before and they’ve told me they do excellent work, though.

Client: You’re completely useless, you know that?

Me: ….

This client then found me on all my social media accounts and left one star reviews on everything and kept posting really horrible comments. 

I tried to let it go, but he kept hassling me for my “incompetence.” That’s when I uploaded a copy of my medical history, and explained why I didn’t do micro-soldering. At this point people started pushing back against this guy. After a week, he cancelled most of his accounts, which gives me some small glimmer of hope for humanity.  

I don’t know why he got so angry that I didn’t want to break his stuff. 


Source: Clients from Hell

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