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Clients from Hell

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A client came to me with a report that they were having trouble formattingClient: Can you make all...

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Lenigrast

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A client came to me with a report that they were having trouble formatting

Client: Can you make all this fit on one page?

Me: Sure, but you’ve got quite a lot of text here, this report has a paragraph of text and a graphic icon for each of 50 customers. It will be quite small.

Client: Oh, I don’t want it small. Keep the text big, and don’t shrink the images too much.

Me: Umm… OK… how’s this?

The content crammed onto one page with minimal margins and spacing.

Client: That’s too small. Make it bigger. I can hardly read the text.

Me: So… you want it on more than one page?

Client: No! Why are you making this difficult? I want it on one page.

Me: All 50 customers on one page?

Client: Yes! It used to fit on one page!

They showed me a copy of the report from 6 years ago.

Client: See?

Me: You had 17 customers back then. Now you have 50.

Client: ….

Client: Just make it fit without making it too small.


Source: Clients from Hell

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