Client: Could you change the cover image on our Facebook page to one that shows off our new product?
Me: Sure, no problem. It’s done.
Client: I hate it! It doesn’t show the detail properly.
Me: OK. Well, I don’t have any other original images of that product. If you really hate it, I can change it back to the previous picture for now and arrange for a photographer to come and take some shots in store next week.
Client: Oh, I can’t be bothered with that. Can’t you just Google the product and take a photo off the internet? Who’s going to know? It’s only one picture.
I was particularly surprised at her response as this client had just sent her lawyer after one of her competitors who had ripped off the cover design of her brochure. Litigious AND negligent of copyright – a winning competition.