I am currently filling in as production manager for a local TV show. I have been helping out out with this show one day a week for six months. It’s a pretty easy gig but the client is a perfectionist and loves to jump down your throat for just about anything.
Client: Hey, that YouTube version you uploaded looks really low quality and blocky. What’s the deal?
Me: I used the YouTube preset that your production manager had saved. The render settings seemed to check out. I’ll take care of it first thing Monday morning.
I decided to log on to the show’s YouTube channel and investigate. I didn’t see anything wrong with the video’s quality. So I called the client back.
Me: Did you check the quality setting on the YouTube player?
Client: What’s that?
Me: The little gear icon at the bottom. Click it and tell me what it says.
Me: Select 720p.
Client: Oh, wow. How did you do that?
Me: Very complicated stuff. You should pay me more.